Companies/Corporate

Companies/Corporate


 

Employee Assistance Program (EAP) Services

Health Readiness Resources’ Employee Assistance Program (EAP) offers consultation with a local licensed provider and/or telephonic support with one of our master’s-level clinicians. Access to services is available 365 days a year.

All appointments are scheduled with professional counselors, and services are available when needed. Counseling services are accessible for issues affecting employees, dependents, and household members. The issues we assist our members with include, but are not limited to:

  • Aging

  • Anxiety

  • Stress

  • Depression

  • Anger

  • Grief

  • Parenting

  • Drug or alcohol concerns

  • Transition and change

  • Workplace issues

  • Relationships

  • Family problems

  • Couples Counseling

  • Military Family Concerns

  • Spiritual Counseling


Work Force Development and Staffing Solutions

HRR streamlines the Personnel Life Cycle by providing staffing and recruiting, distribution (manpower), training and development, compensation and benefits administration, retention, sustainment, and employee relations to meet operational needs.     

Staffing and Recruiting:

We have a staff of experienced recruiters and account managers who are licensed clinicians with over two decades of experience in various healthcare settings. This allows us to understand the unique needs of clinicians in today’s job market.

We utilize established screening methods to identify candidates who are the best fit for each role. Rather than posting a job listing and hoping the most qualified candidate applies, our recruiters proactively reach out to select candidates whose résumés match the job requirements.

We take the time to understand not only the specific job requirements but also the company culture and organizational structure of the clients for whom we recruit.

We do more than simply identify talent – we handle:

  • The search

  • Candidate curation

  • Onboarding

  • Benefits and payroll

  • Diversity, Equity, and Inclusion services

  • Reporting and analytics


Briefings, Presentations, and Conference Planning

HRR facilitates workshops, briefings, command presentations, and leadership coaching. We ensure all counselors are trained as effective presenters with facilitation skills tailored to mental health care and are clinically trained to provide appropriate assessments to determine when referrals beyond prevention services are necessary.

We provide program planning and support to:

  • Corporate C-suite executives

  • Entrepreneurs

  • Operation Purple Camps

  • Yellow Ribbon events

  • Wounded Warrior Transition Programs

  • 3–4-day resiliency retreats

  • Military and first responder couples retreats


Training and Development

When your staff thrives, so does your business — and we care about both. We help our clients design processes, build teams from the ground up, and manage them effectively. With these solutions, our clients can focus on what matters most: providing excellent care to the individuals they serve.

  • Workforce analysis

  • Personnel performance benchmarking and improvement

  • Competency and leadership development

  • Learning strategy development

  • Coaching and mentoring

  • Communication planning

  • Resourcing and retention

  • Continuous workforce environment evaluation

  • Clinical supervision groups for pre-licensed providers


Quality Assurance

Once programming is delivered, we evaluate how these interventions have affected the individuals we serve. Are they improving?

We provide evidence-based quality assurance by:

  • Utilizing metric-based outcome measures

  • Ensuring all clinicians are properly trained to administer, score, and analyze evidence-based clinical assessment tools

  • Using analyzed organizational data to inform programs, treatment, and services

  • Conducting impact analysis

  • Performing program evaluation


National Provider Network

HRR Behavioral Health maintains a network of licensed behavioral health providers across all 50 states and select international locations. All providers in the HRR Behavioral Health EAP Affiliate Network are required to consistently submit training, licensure, and related documentation to our credentialing department.

Due to their extensive experience, our counselors provide assistance for a wide range of concerns. In addition, counselors are trained in a supportive, short-term, solution-focused EAP model that includes comprehensive assessments, short-term problem-solving strategies, and referrals for extended or specialized care when needed.

Quality

HRR Behavioral Health’s Employee Assistance Program maintains a rigorous Quality Assurance Program that actively monitors and engages with clients to review processes, workflows, and satisfaction rates. We consistently deliver the high standard of service our clients expect, utilizing key performance metrics that demonstrate our commitment to excellence and customer satisfaction.